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Privacy Policy

Your Privacy is Important 

We want you to know that when you use our website, your personal identifiable information will be respected and securely protected. Please note that security regulations may require us to provide government agencies with access to data you have disclosed to us.

When you book with us or gain access to our website, we use secure servers to protect your personal information. Secure Socket Layer (SSL) software encrypts the personal information that is transmitted between you and us.

If you have comments or questions about our privacy policies, please e-mail us  We would appreciate if you can refer to this chapter in your correspondence towards us.

General Data Protection Regulation (GDPR) 

LUA VIET TOURS CO.Ltd.  is obliged to take preventive measures to comply with the General Data Protection Regulation (GDPR) data protection regulations as of May 2018 for EU citizens. We have taken all measures to ensure that the data is safe.

The processing of personal data will only extend to, and in such a manner, as is necessary for the purposes limited to the purpose of this agreement in accordance with the user. All personal data will be processed in line with the intended purpose and will not be used for any other purpose, unless granted by the user.

Request For Information

LUA VIET TOURS’ customers are welcome to contact us for any information they may need, adjust communication, and contact updates of any kind, as well are able to request a statement of Lua VIET TOURS. of what information is available about the customer, please e-mail us. 


As a means to communicate the latest news, new product ideas, destination updates or the latest news of what is happening with LUA VIET TOURS’ customers may receive newsletters and other communication into their inbox. All our communication comes with an automatic unsubscribe function, in case you, as a customer, are no longer interested in receiving our online communication. Alternatively, customers can contact LUA VIET TOURS’. via to be removed from any communication or request modification of communication preferences.

Collection Of Data

LUA VIET TOURS requires collecting data and personal information from users to identify booking and quotation details, aligned with the need to send out an appropriate offer. This includes name(s), date of birth, nationality, period of travel, destination(s), any contact information, passport and/or visa numbers, booking preferences and special requirements (such as dietary preferences, allergies, meet and assist, vaccination reports, honeymoon, birthday, or other special occasions), payment details such as bank accounts and credit card details. Any additional information by our customer service team on the destination may ask for further details to ascertain the best available proposals, depending on the type of journey.

As outlined, LUA VIET TOURS will solemnly use this data for proposals, booking requirements and payment procedures and will not store any personal information.

All We Do is To Secure Your Information

Since our inception, LUA VIET TOURS is fully committed in working on a trust basis with all those involved in the success of our business without using any of the data for other purposes other than making exemplary travel offers and communicating with you, our customer, about what’s happening.

Unfortunately, none of the systems across the globe can confirm a 100% secure environment, although we are doing all possible to achieve this. By using this website or communicating with us, you are agreeing to the terms of this policy and understand that we are taking beyond reasonable steps to protect your identity.

If you have any questions or concerns about this or possible errors, please don’t hesitate to contact us.


Ho Chi Minh Office:
677 Tran Hung Dao, Ward 1, District 5, HCMC


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